Media

Customer Corner: A Sit-Down with WVU Medicine on Scaling Autonomous Coding

At HFMA Annual 2026, we sat down with Endia Kendrick, Senior Director of Mid Revenue Cycle at WVU Medicine, and Lauren Koffa, Senior Account Director at CodaMetrix, for a candid, fireside conversation recorded live. The two unpack what it actually took to scale autonomous coding across one of the nation's largest academic health systems. Watch the full conversation below.

Scale Meets Strategy

WVU Medicine codes for more than 10 million visits a year across a health system spanning West Virginia, Ohio, and Pennsylvania, with locked budgets and no room to simply hire their way out of a growing workload. Rather than ask for more headcount, Endia's team went looking for a smarter path forward, landing on autonomous coding as a way to close capacity gaps without adding cost.

The Results, By the Numbers

In under a year, WVU Medicine's partnership with CodaMetrix delivered results across multiple service lines:

  • 85% automation rate in radiology within the first six months of go-live, across roughly 1 million cases
  • 60%+ automation in pathology, overcoming early integration challenges to deliver lasting results
  • $1M+ in demonstrated ROI, validated with WVU's own finance and leadership teams
  • 22 of 25 coders upskilled and redeployed into inpatient, ED, and clinic coding roles, turning capacity freed up by automation into support for the areas that needed it most, without cutting a single position

Want the full story?

Get the complete breakdown of WVU Medicine's autonomous coding journey, implementation timeline, vendor selection criteria, and the workforce transformation strategy behind the numbers, in our full case study.

Download the WVU Medicine Case Study

Let’s Talk

Let’s see what Code for Better can do for you and your organization.

Request a meeting

Let’s See What Code For Better Can Do For You.

Schedule a demo