As we step into the new year, one question remains top of mind: How will AI’s role in healthcare evolve this year? Hear from our Chief Technology Officer, Chris Gervais, as he shares his insights on how AI will continue to shape the future of healthcare in the year ahead.
As we move into the new year, digital health investments will increasingly shift from rules-based or process-based technology to AI-driven solutions. Organizations will continue reallocating resources toward generative AI, using it to streamline payer negotiations, reduce administrative burdens, and drive improved financial outcomes.
After years of hype, 2025 will be a defining moment for AI in healthcare. Health systems, providers, and revenue cycle executives are now looking for real, tangible results, and this year will serve as a critical turning point. It will ultimately be a moment of truth for companies in the AI space, differentiating those that are truly delivering value from those still merely scratching the surface.
With the changing administration, 2025 may experience a rollback in AI regulations, resulting in an acceleration of AI implementation within the healthcare industry. This will place greater responsibility on AI developers, coalitions, and healthcare organizations to prioritize patient safety and organizational security.
2024 marked a pivotal shift toward patient-centric healthcare, fueled by technological advances driven by major tech giants entering the healthcare space. Innovations like Cerner-Oracle’s voice-first, AI-powered electronic health records (EHR) set a new benchmark for provider usability, highlighting how these large players are transforming the industry.
As smartphones gained more processing power and on-device machine learning models became more sophisticated, industry leaders like Apple made significant strides. Features such as Siri-enabled personal health insights, integrated seamlessly into Apple Health, showcase how consumer technology is reshaping healthcare delivery—making it more personalized, accessible, and easier to navigate.
2025 is poised to usher in a new wave of innovation in healthcare, with key players across industries eager to redefine the future of patient care, create tangible value, and make their mark.
